XO Communications is in the business of providing VoIP, telecommunications and cloud services to its customers, and it is the IT team’s responsibility to achieve and maintain high-availability and uptime for its customers. The team operates eight data centers across the country, out of which three are managed for various government entities. Currently the team has three vCenters and over 1200 physical servers, which it is virtualizing.
Some of XO’s government contracts require the company to keep logs, backups and audits for three years, which is resulting in a lot of data that needs to be protected and archived. To meet its customer needs and accommodate the growing data, the team was contemplating the idea of deploying rows of racks across its data centers, and hiring 5 to 6 additional admins to manage the new infrastructure. In its business, XO needs to control its administrative cost, and this option would have negatively impacted its bottom line.
Selection criteria while evaluating all the available solutions included
- The new solution should be easy to manage and administer
- The next-generation secondary storage should easily scale-out to address growing needs without complicating the environment
- Lower TCO