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Deploy and maintain your hyperconverged secondary environment with confidence. Move your digital transformation strategy forward. Cohesity experts are at your service. Engage in person or browse our self-service resources including our robust knowledge base.
We understand you're busy so when something you're using doesn't work quite right, our experts are here to help you fix it fast.
Ask questions. Get answers. Cohesity’s support hours are 24x7, year round, guaranteeing a rapid response to all of your support inquiries.
Access us from anywhere. Cohesity will respond the way you want to hear from us—phone, web, email, even IM.
Team with us to ensure successful rollout. Add ongoing maintenance. Cohesity offers one-to-five-year contracts to meet your business needs.
Take advantage of rapid releases. A Cohesity premium support contract ensures you always have access to our newest software features.
Accelerate resolution. Cohesity’s initial response time guarantee for P1 errors is one hour. P2 and P3 error response times are two and four hours, respectively.
Get the parts you need, when you need them. Cohesity agreements specify delivery schedules ranging from hours to the next business day.
— Rael Mussell, VP Infrastructure, Credit Acceptance
Accelerate success. Cohesity TAMs share deep industry and product knowledge plus best-practice insights from global deployments to reach your business outcomes.
Get the most from your Cohesity investment. Receive additional, focused attention from a designated support engineer working in concert with your TAM to achieve your strategic enterprise goals.
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Cohesity service and support pros help you simplify secondary data and applications, saving you time for innovation.