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  • Why Cohesity
    Why Cohesity
    Why Cohesity

    Only Cohesity brings data security and management together in one platform that is simple, secure, and scalable.

    Cohesity Data Cloud
    Cohesity Data Cloud

    A unified platform for securing, managing, and extracting value from your data, available as self-managed software and SaaS.

    Compare Cohesity

    Explore how we outperform the competition, starting with the three S’s: security, scale, and simplicity.

    • Cohesity vs. Commvault
    • Cohesity vs. Rubrik
    • Cohesity vs. Veritas
    • Cohesity vs. Commvault
    • Cohesity vs. Rubrik
    • Cohesity vs. Veritas
    Customer Stories
    Customer Stories

    Discover what customer-centric means at Cohesity—and why enterprises worldwide choose us to secure and manage their data.

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  • Products
    Cohesity Data Cloud
    Cohesity Data Cloud

    One platform. One UI. Available as self-managed software and SaaS.

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    • Free trial
    • Demos
    • Certified platforms
    Cohesity Data Cloud
    Cohesity Data Cloud

    One platform. One UI. Available as self-managed software and SaaS.

    DataProtect
    DataProtect

    Simplify data protection, ensure recovery, and defend against ransomware with a modern, hyperscale solution.

    FortKnox
    FortKnox

    Isolate your data to further strengthen your ransomware protection and recovery strategy with our SaaS solution.

    DataHawk
    DataHawk

    Protect against ransomware with threat intelligence and scanning, cyber vaulting, and ML-powered data classification.

    SmartFiles
    SmartFiles

    Manage, secure, and do more with unstructured data. Get software-defined file and object services for the hybrid cloud.

    SiteContinuity
    SiteContinuity

    Get automated disaster recovery failover and failback orchestration for mission-critical workloads. No added complexity.

    Cohesity Cloud Services
    Cohesity Cloud Services

    Radically simplify how you protect, secure, govern, and analyze data with our comprehensive portfolio of Cloud Services.

    Marketplace
    Marketplace

    Defend against cyber threats and speed access to insights with apps from Cohesity and industry partners.

  • Solutions

    Use Cases

    Data Protection

    Data Security

    Data Mobility

    Data Access

    Data Insights

    • Backup and recovery
    • Instant mass restore
    • Data resilience
    • Continuous data protection
    • Long-term retention
    • Resiliency at scale
    • Ransomware recovery
    • Threat protection
    • Data classification
    • Disaster recovery
    • Data migration
    • Data replication
    • File and object
    • Copy data management
    • Dev/test
    • Global search
    • Responsible AI

    Data Protection

    • Backup and recovery
    • Instant mass restore
    • Data resilience
    • Continuous data protection
    • Long-term retention

    Data Security

    • Resiliency at scale
    • Ransomware recovery
    • Threat protection
    • Data classification

    Data Mobility

    • Disaster recovery
    • Data migration
    • Data replication

    Data Access

    • File and object
    • Copy data management
    • Dev/test

    Data Insights

    • Global search
    • Responsible AI

    Industries

    • Financial Services
    • Healthcare
    • Government

    Environments

    • Cloud
    • AWS
    • Azure
    • Google Cloud
    • Kubernetes
    • Virtual
    • VMware
    • Hyper-V
    • Nutanix AHV
    • Physical
    • Windows
    • NAS
    • Applications
    • Oracle
    • SAP HANA
    • Databases
    • SQL
    • NoSQL and Hadoop
    • SaaS
    • Microsoft 365
    • Salesforce
    View All Solutions
    View All Solutions
  • Resources
    Resources
    Resources

    Looking for blogs, demos, eBooks, and more? Explore our latest resources in one convenient spot.

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    Support
    Support

    We know you’re busy. So when something doesn’t work quite right, our experts are here to help you fix it—fast.

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    Trust Center
    Trust Center

    With Cohesity, you can rest assured that your data is protected and secure.

    Trust Center
    Trust Center

    With Cohesity, you can rest assured that your data is protected and secure.

    Marketplace
    Marketplace

    Defend against cyber threats and speed access to insights with apps from Cohesity and industry partners.

    Learn more ebook

    Read how IT leaders kept their businesses running with modern data security and management.

  • Partners
    Partners
    Partners Overview

    Cohesity is 100% committed to building relationships that offer value both to our partners and joint customers.

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    Channel Partners
    Channel Partners

    Innovate and engage with Cohesity to drive your business.

    Global System Integrators
    Global System Integrators

    Choose from a variety of Cohesity-certified GSI partners to help you transform your data security and management experience.

    Professional Services
    Professional Services

    Deliver confidence to customers through Cohesity-focused, partner-branded professional services.

    Technology Partners
    Technology Partners

    Cohesity brings together the deepest, broadest partner ecosystem for data and apps.

    Service Providers
    Service Providers

    Unleash the power of data and drive profitable growth and recurring revenue for your cloud and managed services.

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  • Company
    Company
    About

    Cohesity is driving the future of AI-powered data security and management.

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    Data Security Alliance
    Data Security Alliance

    A collective of data security and services companies to help enterprises win the war against cyberattacks.

    Executive Briefing Center
    Executive Briefing Center

    Meet with us in a personalized virtual environment to understand how Cohesity can fit your business needs.

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Support Banner

Support and Enhanced Services

Engage with our technical experts to overcome your data management challenges.

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Premium Technical Support

We know you’re busy, so when something doesn’t work quite right, our experts are here to help you fix it, fast.

Around-the-Clock Response 24/7

You have questions. We have answers. Our 24/7 support guarantees a rapid response to your support inquiries.

Access Anywhere

Cohesity will respond the way you prefer: phone, web, email, and IM.

Flexible Contract Lengths

We offer one-to-five-year contracts to meet your business needs.

Release Access

Take advantage of rapid releases by accessing our newest software features.

Response Time Guarantee

Initial response time for a P1 error is one hour. Two and four hours for P2 and P3.

Parts Delivery

Get the parts you need when you need them, from hours to the next business day.

“In my 25-year IT career, Cohesity gave me the best ever help setting up the product. Unlike other vendors, Cohesity didn’t just hand me a 200-page manual. Instead they scheduled a couple of two-hour sessions and got it done. My rep was patient, intelligent, and could not have done a better job.”

Michael Stegall, IT Director, Eurecat

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"Cohesity support is immensely fast, and we get to the right people, right away. Out of our group of data vendors, which is fairly extensive, Cohesity delivers the best support. It sets the tone for the experience and creates loyalty across my team."

Stephen Pyott, Chief Revenue Officer, Stage2Data

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"I don’t normally indicate 10’s, however, your team has exceeded most vendor’s support services that I have experienced in the 43 years I’ve been in this game. Excellent work, keep it up!"

Network Engineer, Large Regional Hospital

"Cohesity support is the ABSOLUTE BEST I have ever received in my 20 years of IT experience. It’s like you have a Cohesity support agent in your data center. You can’t go wrong with their speed and efficiency. Thanks!"

Infrastructure Engineer, Large Medical Device Company

"We experienced a dramatic performance increase with Cohesity and always had a fantastic experience with its support team."

Rael Mussell, VP Infrastructure, Credit Acceptance

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Enhanced Services

Technical Account Manager
Technical Account Manager

A designated primary point of contact coordinates your long-term support needs.

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Platinum Service
Platinum Service

Received additional, focused attention from a designated support engineer.

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Installation Services
Installation Services

Efficient and seamless installation by Cohesity Advanced Services Consultants.

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Quick Start
Quick Start

Choose up to four supported workloads for integration and protection.

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Resident Service
Resident Service

Resident Engineers provide assistance and knowledge transfer to operational staff.

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Custom-Scoped Consulting Services
Custom-Scoped Consulting Services

Help you plan and execute all aspects of integration within your environment.

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Customer Success Managers
Customer Success Managers

Provide seamless onboarding to ensure you are starting on the right foot.

Learn more

Global Technical Support Numbers

  • Americas
  • EMEA
  • APAC
Main support line
1-855-784-2293
1-919-521-5916
US Federal
1-202-470-1821

(For existing qualified US Federal Customers)

Austria
+43 (800) 2222784
Belgium
+32 80070161
Denmark
+45 80705409
Finland
+358 (8) 00412915
France
+33 (8) 01840001
Germany
+49 (80) 00008311
Italy
+39 (800) 729000
Ireland
+353 (18) 00851066
Luxembourg
+352 800 85311
Netherlands
+31 (20) 2993046
Norway
+47 (23) 506612
Spain
+34 (900) 818055
Sweden
+46 (20) 791979
Switzerland
+41 (80) 0562697
Turkey
+90 2169002967
United Kingdom
+44 (800) 0318634
Australia
+61 (1) 800519653
Indonesia
+62 (001) 80332160298
Japan
+81 8001235603
Malaysia
+60 1800818757
New Zealand
+64 (8) 00453681
Philippines
+63 1800 13220156
Singapore
+65 8008528017
Thailand
+66 1800013737
India
+91 (000) 8000401791
Vietnam
+84 12032667
Beijing
+86 10 5387 6488
Hong Kong
+852 30015494
Macau
+853 62625064
Shanghai
+86 2180119506
Taiwan
+886 2 7753 5318
Award Highres

Our Motto: Customers First

Customer obsession is a Cohesity core value, and our mission is to always deliver exceptional support. We’re very proud of our 85+ Net Promoter Score (NPS) and having won the NorthFace Scoreboard award for excellence 7 years in a row.

Global support and services handbook

Resources

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Solution Brief

Premium Support

Learn more
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Case Study

Credit Acceptance Increases Backup Speed by 18x While Reducing TCO by 70%

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Cohesity NSP100 Static
Blog

Unprecedented 100 Net Promoter Score

Learn more

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