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  • What We Do
    • Overview

      Overview

      Cohesity eliminates mass data fragmentation by consolidating silos onto a single, easy-to-manage software-defined platform.

      • Learn more
      state of data management report

      The State of Data Management Report

      Read the report
    • Solving Mass Data Fragmentation

      Solving Mass Data Fragmentation

      Mass data fragmentation is the ever-growing proliferation of data across different infrastructure silos, locations, clouds, and copies. Resulting data is:

      • Fragmented
      • Inefficient
      • Dark
      • Learn more
      Cohesity Solving Mass Data Fragmentation

      Mass Data Fragmentation in the Cloud: A Global Market Study

      Read the study
  • Products
    • Helios

      Helios

      A multicloud data platform that provides a comprehensive range of data management services, available on-premises or from the cloud.

      • One platform
      • Unified data management
      • Delivered the way you want
      • Learn more
      Cohesity Helios

      Helios login
    • DataProtect

      DataProtect

      Simplify your data protection, ensure recovery, and defend against ransomware with a modern, hyperscale solution.

      • Learn more
      • Virtual
      • Delivered as a Service
      • Physical
      • Applications
      • Databases
      Gartner Magic Quadrant

      Cohesity named a Leader in Gartner Magic Quadrant Data Center Backup and Recovery Solutions

      Read the Gartner report
    • SmartFiles

      SmartFiles

      Transform your NAS and improve data reduction while lowering TCO with our easy-to-manage file and object solution.

      • Advanced sliding window and cross-volume dedupe
      • High compression
      • Small file optimization
      • Learn more
      Cohesity SmartFiles

      SmartFiles Solution Brief

      Learn more
    • SiteContinuity

      SiteContinuity

      Automated disaster recovery failover and failback orchestration strengthens business continuity strategies. Get always-on accessibility without adding infrastructure silos, operational complexity or cost.

      • Learn more
      Cohesity SiteContinuity

      SiteContinuity Solution Brief

      Learn more
    • Marketplace

      Marketplace Overview

      Defend against cyberthreats and speed access to insights with apps from Cohesity and industry partners.

      • Analytics
      • Compliance
      • Data recovery and migration
      • Malware defense
      • Learn more
      Cohesity Marketplace

      Get apps
    • Certified Platforms

      Certified Platforms

      Confidently run Cohesity software in your data center, in the cloud, or at the edge with certified solutions from Cohesity and our partners.

      • Learn more
      AWS and Cohesity
      Azure and Cohesity
      nav-certified-platforms-cisco
      Dell and Cohesity
      Google Cloud and Cohesity
      HPE and Cohesity
      Microsoft and Cohesity
      Nutanix and Cohesity
      VMware and Cohesity
  • Solutions
    • Solutions Overview

      Solutions Overview

      Explore the range of use cases, workloads and industries addressed by the Cohesity multicloud data platform.

      • Learn more
      Solutions Overview

    • Backup and Recovery

      Backup and Recovery

      Eliminate data silos and boost the value of all your data—at lower TCO. Radically simplify backup and recovery of your traditional and modern data sources on a single platform.

      • Learn more
      • NoSQL and Hadoop
      • VMware
      • Microsoft 365
      • Hyper-V
      • Kubernetes
      • Oracle
      • NAS
      • SQL
      • Physical
      Forrester TEI Study

      Forrester Study: The Total Economic Impact™ of Cohesity

      Learn more
    • File and Object

      File and Object

      Transition from legacy NAS to modern, software-defined file and object services with next-level intelligence, scalability, and efficiency.

      • Learn more
      nav-ebook-nas-thumb

      Get More Mileage from Your NAS Investment

      Download eBook
    • Disaster Recovery

      Disaster Recovery

      Near-zero application downtime and no data loss. Ensure business continuity and disaster recovery readiness.

      • Automated failover and failback orchestration
      • Non-disruptive DR testing
      • Reduce TCO
      • Learn more
      nav-disasterrecovery-graphic

      Disaster Recovery for Hybrid Cloud

      Read more
    • Cloud

      Cloud

      Accelerate your multicloud strategy. Enable backup and recovery, archive, dev/test, and analytics from all leading public clouds.

      • Learn more
      • AWS
      • Azure
      • Google
      nav-cloud-video-thumb

      Cohesity Cloud Solutions Overview

      Watch video
    • Ransomware Recovery

      Ransomware Recovery

      Counter ransomware attacks, and if needed, predictably recover with multilayered protection.

      • Learn more
      • Predictable Recovery
      nav-ransomware-video-thumb

      Comprehensive Anti-Ransomware Solution: Prevent, Detect, and Recover

      Watch video
    • Dev/Test

      Dev/Test

      Make test data instantly available for developers with self-serve zero-cost clones. Reduce development cycles and time to market.

      • Accelerate app development
      • Enhance app quality
      • Build/train ML models
      • Learn more
      Dev/Test

      Dev/Test Solution Brief

      Learn more
    • Long-term Retention

      Long-term Retention

      Improve data retention management onsite and off-site for regulatory and industry compliance.

      • Easily archive
      • Extend to public and private clouds
      • Eliminate tape
      • Learn more
      nav-long-term-retention-graphic

      Simplify Long-term Data and Application Retention and Archival

      Read more
    • Technology Partners

      Technology Partners

      Discover all the ways Cohesity’s deep and broad technology partner ecosystem can solve your data management challenges.

      • Amazon
      • Cisco
      • Google
      • HPE
      • Microsoft
      • Pure Storage
      • VMware
      • Service Providers
  • Customers
    • Index

      Customers

      Discover what customer-centric means at Cohesity. Learn why enterprises worldwide choose Cohesity to transform their data management.

      • Learn more

      Only Vendor Recognized as a Customers’ in Gartner Peer Insights ‘Voice of the Customer’: Data Center Backup and Recovery SolutionsChoice for Large, Global, and Midsize Enterprises

      Get the report
  • Company
    • About

      About

      Imagine combining the best values, people, and technology in the world to transform data management. That’s what we’ve done at Cohesity. Join us on our journey to simplify how organizations manage data to unlock tremendous value for their businesses.

      • Learn more
      Gartner Magic Quadrant

      Cohesity named a Leader in Gartner Magic Quadrant Data Center Backup and Recovery Solutions

      Read the Gartner report
    • News & Events

      News & Events

      Get the latest information about Cohesity, our events, and webinars.

      • Press Releases
      • Events
      • News
      • Webinars
      • Awards
      BaaS-GA_PR-box-hp

      Cohesity Makes Data Management as Simple as Sign Up, Connect and Protect Through New SaaS Offerings

      Read more
    • Team

      Team

      From the Executive Staff to the Board of Directors and Advisors, the team at Cohesity has deep roots in leading technology companies.

      • Learn more
      s-animation-green

    • Careers

      Careers

      Interested in working with best-in-class talent, and groundbreaking technology? Learn more about working at Cohesity.

      • Learn more
      cohesity-careers

    • Executive Briefing Center

      Executive Briefing Center

      Meet with us in a personalized virtual environment to understand how Cohesity can fit your business needs.

      • Learn more
      nav-ebc-cohesity-building

    • Contact Us

      Contact Us

      Want to learn more about Cohesity from our sales experts? Send us your contact information and we’ll be in touch.

      • Contact us
      nav-contact-us-graphic

  • Resources
  • Blogs
  • Partners
  • Support
  • Developer
  • Marketplace
  • Helios Login
  • Free trial
  • Contact us
  • What We Do
    • Overview

      Overview

      Cohesity eliminates mass data fragmentation by consolidating silos onto a single, easy-to-manage software-defined platform.

      • Learn more
      state of data management report

      The State of Data Management Report

      Read the report
    • Solving Mass Data Fragmentation

      Solving Mass Data Fragmentation

      Mass data fragmentation is the ever-growing proliferation of data across different infrastructure silos, locations, clouds, and copies. Resulting data is:

      • Fragmented
      • Inefficient
      • Dark
      • Learn more
      Cohesity Solving Mass Data Fragmentation

      Mass Data Fragmentation in the Cloud: A Global Market Study

      Read the study
  • Products
    • Helios

      Helios

      A multicloud data platform that provides a comprehensive range of data management services, available on-premises or from the cloud.

      • One platform
      • Unified data management
      • Delivered the way you want
      • Learn more
      Cohesity Helios

      Helios login
    • DataProtect

      DataProtect

      Simplify your data protection, ensure recovery, and defend against ransomware with a modern, hyperscale solution.

      • Learn more
      • Virtual
      • Delivered as a Service
      • Physical
      • Applications
      • Databases
      Gartner Magic Quadrant

      Cohesity named a Leader in Gartner Magic Quadrant Data Center Backup and Recovery Solutions

      Read the Gartner report
    • SmartFiles

      SmartFiles

      Transform your NAS and improve data reduction while lowering TCO with our easy-to-manage file and object solution.

      • Advanced sliding window and cross-volume dedupe
      • High compression
      • Small file optimization
      • Learn more
      Cohesity SmartFiles

      SmartFiles Solution Brief

      Learn more
    • SiteContinuity

      SiteContinuity

      Automated disaster recovery failover and failback orchestration strengthens business continuity strategies. Get always-on accessibility without adding infrastructure silos, operational complexity or cost.

      • Learn more
      Cohesity SiteContinuity

      SiteContinuity Solution Brief

      Learn more
    • Marketplace

      Marketplace Overview

      Defend against cyberthreats and speed access to insights with apps from Cohesity and industry partners.

      • Analytics
      • Compliance
      • Data recovery and migration
      • Malware defense
      • Learn more
      Cohesity Marketplace

      Get apps
    • Certified Platforms

      Certified Platforms

      Confidently run Cohesity software in your data center, in the cloud, or at the edge with certified solutions from Cohesity and our partners.

      • Learn more
      AWS and Cohesity
      Azure and Cohesity
      nav-certified-platforms-cisco
      Dell and Cohesity
      Google Cloud and Cohesity
      HPE and Cohesity
      Microsoft and Cohesity
      Nutanix and Cohesity
      VMware and Cohesity
  • Solutions
    • Solutions Overview

      Solutions Overview

      Explore the range of use cases, workloads and industries addressed by the Cohesity multicloud data platform.

      • Learn more
      Solutions Overview

    • Backup and Recovery

      Backup and Recovery

      Eliminate data silos and boost the value of all your data—at lower TCO. Radically simplify backup and recovery of your traditional and modern data sources on a single platform.

      • Learn more
      • NoSQL and Hadoop
      • VMware
      • Microsoft 365
      • Hyper-V
      • Kubernetes
      • Oracle
      • NAS
      • SQL
      • Physical
      Forrester TEI Study

      Forrester Study: The Total Economic Impact™ of Cohesity

      Learn more
    • File and Object

      File and Object

      Transition from legacy NAS to modern, software-defined file and object services with next-level intelligence, scalability, and efficiency.

      • Learn more
      nav-ebook-nas-thumb

      Get More Mileage from Your NAS Investment

      Download eBook
    • Disaster Recovery

      Disaster Recovery

      Near-zero application downtime and no data loss. Ensure business continuity and disaster recovery readiness.

      • Automated failover and failback orchestration
      • Non-disruptive DR testing
      • Reduce TCO
      • Learn more
      nav-disasterrecovery-graphic

      Disaster Recovery for Hybrid Cloud

      Read more
    • Cloud

      Cloud

      Accelerate your multicloud strategy. Enable backup and recovery, archive, dev/test, and analytics from all leading public clouds.

      • Learn more
      • AWS
      • Azure
      • Google
      nav-cloud-video-thumb

      Cohesity Cloud Solutions Overview

      Watch video
    • Ransomware Recovery

      Ransomware Recovery

      Counter ransomware attacks, and if needed, predictably recover with multilayered protection.

      • Learn more
      • Predictable Recovery
      nav-ransomware-video-thumb

      Comprehensive Anti-Ransomware Solution: Prevent, Detect, and Recover

      Watch video
    • Dev/Test

      Dev/Test

      Make test data instantly available for developers with self-serve zero-cost clones. Reduce development cycles and time to market.

      • Accelerate app development
      • Enhance app quality
      • Build/train ML models
      • Learn more
      Dev/Test

      Dev/Test Solution Brief

      Learn more
    • Long-term Retention

      Long-term Retention

      Improve data retention management onsite and off-site for regulatory and industry compliance.

      • Easily archive
      • Extend to public and private clouds
      • Eliminate tape
      • Learn more
      nav-long-term-retention-graphic

      Simplify Long-term Data and Application Retention and Archival

      Read more
    • Technology Partners

      Technology Partners

      Discover all the ways Cohesity’s deep and broad technology partner ecosystem can solve your data management challenges.

      • Amazon
      • Cisco
      • Google
      • HPE
      • Microsoft
      • Pure Storage
      • VMware
      • Service Providers
  • Customers
    • Index

      Customers

      Discover what customer-centric means at Cohesity. Learn why enterprises worldwide choose Cohesity to transform their data management.

      • Learn more

      Only Vendor Recognized as a Customers’ in Gartner Peer Insights ‘Voice of the Customer’: Data Center Backup and Recovery SolutionsChoice for Large, Global, and Midsize Enterprises

      Get the report
  • Company
    • About

      About

      Imagine combining the best values, people, and technology in the world to transform data management. That’s what we’ve done at Cohesity. Join us on our journey to simplify how organizations manage data to unlock tremendous value for their businesses.

      • Learn more
      Gartner Magic Quadrant

      Cohesity named a Leader in Gartner Magic Quadrant Data Center Backup and Recovery Solutions

      Read the Gartner report
    • News & Events

      News & Events

      Get the latest information about Cohesity, our events, and webinars.

      • Press Releases
      • Events
      • News
      • Webinars
      • Awards
      BaaS-GA_PR-box-hp

      Cohesity Makes Data Management as Simple as Sign Up, Connect and Protect Through New SaaS Offerings

      Read more
    • Team

      Team

      From the Executive Staff to the Board of Directors and Advisors, the team at Cohesity has deep roots in leading technology companies.

      • Learn more
      s-animation-green

    • Careers

      Careers

      Interested in working with best-in-class talent, and groundbreaking technology? Learn more about working at Cohesity.

      • Learn more
      cohesity-careers

    • Executive Briefing Center

      Executive Briefing Center

      Meet with us in a personalized virtual environment to understand how Cohesity can fit your business needs.

      • Learn more
      nav-ebc-cohesity-building

    • Contact Us

      Contact Us

      Want to learn more about Cohesity from our sales experts? Send us your contact information and we’ll be in touch.

      • Contact us
      nav-contact-us-graphic

  • Free trial
  • Contact us
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Support-banner

Support and Enhanced Services

Engage with our technical experts to overcome your data management challenges.

Support login

Premium Technical Support

We know you’re busy, so when something doesn’t work quite right, our experts are here to help you fix it, fast.

Around-the-Clock Response 24/7

You have questions. We have answers. Our 24/7 support guarantees a rapid response to your support inquiries.

Access Anywhere

Cohesity will respond the way you prefer: phone, web, email, and IM.

Flexible Contract Lengths

We offer one-to-five-year contracts to meet your business needs.

Release Access

Take advantage of rapid releases by accessing our newest software features.

Response Time Guarantee

Initial response time for a P1 error is one hour. Two and four hours for P2 and P3.

Parts Delivery

Get the parts you need when you need them, from hours to the next business day.

"I don’t normally indicate 10’s, however, your team has exceeded most vendor’s support services that I have experienced in the 43 years I’ve been in this game. Excellent work, keep it up!"

Network Engineer, Large Regional Hospital

"Cohesity support is the ABSOLUTE BEST I have ever received in my 20 years of IT experience. It’s like you have a Cohesity support agent in your data center. You can’t go wrong with their speed and efficiency. Thanks!"

Infrastructure Engineer, Large Medical Device Company

"We experienced a dramatic performance increase with Cohesity and always had a fantastic experience with its support team."

Rael Mussell, VP Infrastructure, Credit Acceptance

Credit-Aceptance-quote-logo.png

Enhanced Services

Technical Account Manager
Technical Account Manager

A designated primary point of contact coordinates your long-term support needs.

Learn more
Platinum Service
Platinum Service

Received additional, focused attention from a designated support engineer.

Learn more
Installation Services
Installation Services

Efficient and seamless installation by Cohesity Advanced Services Consultants.

Learn more
Quick Start
Quick Start

Choose up to four supported workloads for integration and protection.

Learn more
Resident Service
Resident Service

Resident Engineers provide assistance and knowledge transfer to operational staff.

Learn more
Custom-Scoped Consulting Services
Custom-Scoped Consulting Services

Help you plan and execute all aspects of integration within your environment.

Learn more
Customer Success Managers
Customer Success Managers

Provide seamless onboarding to ensure you are starting on the right foot.

Learn more

Global Technical Support Numbers

  • Americas
  • EMEA
  • APAC
Main support line
1-855-784-2293
1-919-521-5916
US Federal
1-202-470-1821

(For existing qualified US Federal Customers)

Austria
+43 (800) 2222784
Belgium
+32 80070161
Denmark
+45 80705409
Finland
+358 (8) 00412915
France
+33 (8) 01840001
Germany
+49 (80) 00008311
Italy
+39 (800) 729000
Ireland
+353 (18) 00851066
Luxembourg
+352 800 85311
Netherlands
+31 (20) 2993046
Norway
+47 (80) 024522
Spain
+34 (900) 818055
Sweden
+46 (20) 791979
Switzerland
+41 (80) 0562697
Turkey
+90 2169002967
United Kingdom
+44 (800) 0318634
Australia
+61 (1) 800519653
Indonesia
+62 78033212236
Japan
+81 0 120925761
Malaysia
+60 1800819422
New Zealand
+64 (8) 00453681
Philippines
+63 1800 13220156
Singapore
+65 8008528017
Thailand
+66 1800013737
India
+91 8000401791
Vietnam
+84 12280941
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Our Motto: Customers First

Customer obsession is a Cohesity core value, and our mission is to always deliver exceptional support. We’re very proud of our 90+ Net Promoter Score (NPS) and having won the NorthFace Scoreboard award for excellence four years in a row.

Global support and services handbook

Resources

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Solution Brief

Premium Support

Learn more
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Case Study

Credit Acceptance

Learn more
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Blog

Unprecedented 100 Net Promoter Score

Learn more

Get started today

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  • WHAT WE DO
    • Overview
    • Solving Mass Data Fragmentation
  • PRODUCTS
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    • DataPlatform
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    • Disaster Recovery
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