This fast-growing public company operates four global data centers, two in the United States and two in Europe. Customer data is backed up at each location, and the company retains data indefinitely. The company sought a true enterprise-class solution to back up their on-premises operations to ensure business continuity. With thousands of clients, many of whom are in the Fortune 100, the company also needed a reliable and secure disaster recovery (DR) sync to a public cloud provider to ensure continual availability of customer data.
The IT team put in place customer-facing SLAs of 12 hours for RTO and eight hours for RPO and needed a solution for timely backups and seamless data replication to the cloud. The company continues to experience enormous storage growth of approximately 1TB per day, and uses AWS for cloud storage and archival.
As part of its ongoing development efforts, the company runs a test process called Full Model Load (FML), designed to model content and calculate checksums to ensure consistent customer results after a new software code release. This process uses a subset of data from production, and the new solution needs to easily provide a reliable archive of model store data to guarantee an optimal FML test process. Currently, the model data from the FML is written to a local Isilon NFS share, and a backup sync job is performed on an EC2 instance within AWS.
Storing DR data from all four on-prem data centers, as well as the FML test process, generates costs of more than $150K per month in AWS. The company aimed to reduce costs and solve challenges around business continuity.
The SaaS provider needed a single data management platform to enable:
- Enterprise-class backup and recovery to support Fortune 100 customers
- Granular search and fast recovery of files and VMs, with ability to meet RPO and RTO requirements globally
- Seamless cloud integration to sync data to AWS
- Reduce Amazon EFS footprint with cost-effective solution of equal performance