Protect and secure your data from cyber attacks
Data Protection
Data Security
Data Insights
The 5 Steps to Cyber Resilience
Cloud & SaaS
Enterprise
Industries
Engage with our technical experts to overcome your data management challenges.
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Years winner of the NorthFace Scoreboard Award for Excellence
We know you’re busy, so when something doesn’t work quite right, our experts are here to help you fix it, fast.
You have questions. We have answers. Our 24/7 support guarantees a rapid response to your support inquiries.
Cohesity will respond the way you prefer: phone, web, email, and IM.
We offer one-to-five-year contracts to meet your business needs.
Take advantage of rapid releases by accessing our newest software features.
Initial response time for a P1 error is one hour. Two and four hours for P2 and P3.
Get the parts you need when you need them, from hours to the next business day.
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(For existing qualified US Federal Customers)
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Respond faster, recover smarter—because your business can't afford downtime
Efficient and seamless installation by Cohesity Advanced Services Consultants.
Addition of up to 4 nodes to an existing Cohesity cluster.
PS Hardware Refresh - end-of life cluster hardware replacement service.
Software installation and choice of three supported workloads for DataProtect implementation.
Use the PS SmartStart Service to have a SmartFiles cluster (file & object) installed and configured.
Deploy and configure Cohesity Cloud Services environment, includes successful backup of workloads and restore validation.
This datasheet provides an overview of Cohesity Advanced Services – Data Protection Quick Start service.
NAS File Migration Service - SmartFiles Cluster Implementation and data migration (SM, MD, LG tier) of SMB & NFS files from legacy appliance onto Cohesity
Vault data for up-to-3 clusters to Cohesity FortKnox as part of this service.
Deploy and configure the Cohesity DataHawk solution onto an existing physical cluster.
Professional Services Cluster Security Health Check, scored findings and remediation recommendations on up to 5 clusters.
Quarterly PS Security Health Check, scored findings and recommendations. Limited cyber-event cluster recovery services on up-to-5 clusters.
Our Resident Engineers act an extension of your team providing and maintaining operational consistency of your Cohesity environment.
U.S. Citizen Customer Support Service is United States (U.S.)-based Cohesity support solution delivered by U.S. persons to assist agencies with their regulatory compliance needs.
Our team will help you plan and execute all aspects of integration within your environment.
Cohesity Customer Success Services helps you move faster, reduce risk, and achieve meaningful outcomes across your entire Cohesity environment. From tailored engagement, success planning, and deep product expertise, we support your goals and help you get ahead of potential challenges. You’ll gain a trusted partner focused on accelerating time to value and long-term success.
Cohesity Gold Service
Cohesity Platinum Service
Designated Technical Support Engineer
We’re proud to have won this customer service excellence award every year since 2016.
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