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Disaster recovery team

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Disaster recovery strategy

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Defined objectives — RTOs / RPOs

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Disaster recovery procedures

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Although all employees have some responsibility for safeguarding their organization’s data and preventing outages, CIOs and other IT leaders are usually in charge of creating the disaster recovery plan, which includes assigning more specific disaster recovery oversight roles. Each disaster recovery team member has a specific set of responsibilities, and their combined efforts are critical for effective disaster recovery. The exact composition of the team can vary depending on the size and nature of the organization.

Typical roles (one employee can wear more than one hat) include:

  • Disaster Recovery Manager
  • IT specialist/Systems administrator
  • Data manager
  • Security specialist
  • Crisis Communications coordinator
  • Business continuity coordinator
  • Facilities manager
  • Human resources representative
  • Legal Compliance
  • Finance officer
  • Subject matter experts (SMEs)
  • Testing and Compliance officer

Documenting the organization's disaster recovery strategy and the high-level approach that the business will depend on to restore its operations following a disaster is important because it can save time in the early moments after a disaster. The strategy typically outlines the general methods and principles the organization intends to use to recover from a disaster. For example, relying on a cloud-based or SaaS disaster recovery as a service (DRaaS) solution backup for data recovery, turning to an established data isolation location in a different geography or a virtual air gap investment, and leveraging high-availability systems would all be considered part of a disaster recovery strategy.

Team members must be on the same page about decisions made before any disaster related to recovery objectives. That's why documented RTOs (the maximum acceptable time after a disaster occurs before operations return to normal) and RPOs (the maximum acceptable time between a disaster in which data is lost or corrupted and the last backup, snapshot, or data sync executed, before harm is done to the business) are so important. These must be housed in a way or location that is accessible should operations be compromised.

The best disaster recovery plans outline procedures based on specific business needs and requirements. These should include:

  • Deploying advanced software to automate IT software and system recovery
  • Creating blueprints and scripts plus data and IT governance protocols for enterprise IT systems
  • Putting support/help resources in place
  • Establishing safety protocols for ensuring systems are brought up properly
  • Setting up internal communications channels about what is coming back online and when